A minute-by-minute breakdown of the QWKMED emergency response. Every second is accounted for.
The Reality: In India, ambulances take 20-45 minutes. Brain damage begins in 4 minutes without oxygen. QWKMED owns the first 8-12 minutes.
When an emergency strikes, the subscriber or caregiver presses the SOS button in the QWKMED app. The alert is immediately received by our 24/7 Dispatch Command Centre (DCC).
One tap sends your exact location and medical history to responders
Live video connection with qualified emergency physician
A Medical Director (tele-triage doctor) joins via video call to assess the situation, provide immediate guidance, and determine severity level.
A trained First Responder from our hyperlocal network arrives at the scene. They work under live supervision from the Medical Director to stabilise the patient.
8-12 Minute Response
Hyperlocal network ensures rapid arrival within 2-3km radius
Coordinated handover with complete patient data
The hospital ER receives a pre-alert with complete triage data. When the ambulance and patient arrive, the ER team is fully prepared to continue treatment without delays.